FFT provides complete support for fibre optic sensing projects, guiding clients through every stage — from initial consultation and system selection to installation, training and long-term maintenance. With a strong commitment to operational excellence, our team ensures every solution delivers maximum performance, reliability and value.

Our involvement begins at the early stages of project planning. We assist clients with tenders, technical documentation, and specifications to ensure the correct FFT system is selected for the application. Our team also provides support to align product capabilities with operational requirements, ensuring a strong foundation for project success.

Each site presents unique challenges, and our engineering team develops tailored designs to meet specific operational, environmental and security needs. We work closely with the project team to ensure the system architecture is optimised for both performance and scalability, while complying with relevant standards and best practices.

We offer comprehensive training programs covering installation, operation and maintenance. These sessions equip clients and contractors with the knowledge needed to confidently manage and maintain their system, minimising the need for external support and enhancing operational independence.

From pre-installation site surveys to final system commissioning, our team supports clients throughout the deployment phase. This includes installation supervision, Factory Acceptance Testing (FAT), commissioning and Site Acceptance Testing (SAT) — ensuring systems are deployed correctly and perform as expected.

FFT’s commitment continues beyond deployment. We provide warranty support, system performance checks and preventive maintenance to ensure maximum reliability. Our support teams are also available to troubleshoot and advise on any aspect of system operation over its lifecycle.

ATLAS ensures the optimal performance of your latest-generation FFT intrusion detection system through a range of advanced capabilities. It delivers continuous event classification upgrades powered by our Global Data Library, removing the need for onsite tuning or algorithm updates. With rigorous and ongoing cyber assurance testing conducted to the highest international standards, ATLAS eliminates any risk to security credentials. It also provides global system monitoring if required, management, and support — ensuring zero downtime, uncompromised protection, and constant availability.