FFT Technical Support Services

FFT technology is supported by a global network of expert technical support engineers and accredited partners located around the world, delivering technical support services in more than 55 countries.

FFT technical service and support is available globally from FFT regional offices located in: Australia, Americas, Europe, Middle East, South Africa and India.

Warranty

All systems provided by FFT come with a comprehensive two-year warranty, are virtually maintenance-free, and all field components are passive. FFT also offers extended warranty packages.

All active devices are housed in operational rooms with appropriate environmental and security controls.

Commissioning and Installation Support

FFT provides commissioning services to support customer installations, and has partners located worldwide to undertake a range of support services to customers.

Customised Service and Support packages

FFT offers service and support packages that can be customised to meet specific client requirements.

FFT Factory Accredited Training Courses

FFT values the importance of keeping system integrator and FFT installers up-to-date, and offers an annual FFT factory accredited courses program to allow installers and system integrators to be kept abreast with the latest FFT products enhancements and features.

FFT training courses keep FFT technology integrators up-to-date with the latest features that applies to FFT’s complete family of fibre optic perimeter intrusion detection products, as well as improving system integration best practices, providing an industry forum, networking opportunities, and ultimately equip FFT’s partners with the right tools and knowledge to help meet the end user end-to-end intrusion detection security solutions.